To make a cancellation, the user(s) must inform BOATSBOOKING.COM about the reasons by writing a letter, and provide sufficient information through the user account and in accordance with the procedure described in boatsbooking.com cancellation policies

A cancellation only takes effect after an email is sent to Boatsbooking.com notifying the cancellation.

Due to a case of major cause, any user can request to postpone the reservation to a later date or cancel the reservation, after justifying itself, boatsbooking.com does not assume any responsibility in this regard.

In case of cancellation due to a weather forecast that prevents going out to navigation, and if the reservation period is equal to or less than one day, boatsbooking.com will reimburse to the boat (watercraft)  renter by bank transfer within a maximum period of fifteen days ( 15) the amount that the boat (watercraft) renter paid as a deposit (7.5%)

The boat (watercraft) owner may not request the cancellation of the rental of the boat (watercraft) that he has previously accepted, except in case of major cause.

In case of unjustified cancellation, the boat (watercraft)  owner will be charged the amount equivalent to the commission charged by boatsbooking.com for the deposit, that is, the boat (watercraft) owner is obliged to cover the amount of said deposit in favor of the user boat (watercraft) renter within a period not exceeding fifteen days (15)

In the event that the reservation has been effective and the boat (watercraft) does not match the one announced by the boat (watercraft)  owner, the boat (watercraft)  renter has the option of canceling his departure as follows:

The boat (watercraft) renter must declare whether or not he wishes to cancel the rental

In case you agree to keep the rental, you may not request a refund of the price to the boat (watercraft) owners, whatever the reason for this reservation.

In the event that it decides to cancel the boat (watercraft) rental, Boatsbooking.com accepts, on a commercial basis, and without this allowing the user to imply the responsibility of Boatsbooking.com in any way, to fully refund the price of the boat (watercraft)  owner to the boat (watercraft) renter, in which case the responsibility and reimbursement will be borne by the boat (watercraft)  owner who, as a conventional penalty, will assume the payment in favor of the boat (watercraft)  renter for the amount of the deposit charged by Boatsbooking.com (7.5% )

In the event that during your trip the boat suffers a breakdown in the same way, you have the right to cancel the service as follows:

In the event that the boat suffers serious or serious damage or breakdowns during its rental that prevents the use of the boat in accordance with the recreational purpose for which it was hired, the boat (watercraft)  renter may request or refund the payment to the boat (watercraft)  owner or, where appropriate, reschedule their departure at no additional cost to the boat (watercraft)  renter

The boat (watercraft)  renter must declare whether or not he wishes to cancel the rental

In the event that you agree to keep the rental, you cannot in any case request a refund of the boat (watercraft) owner price, whatever the reason for this reservation.

In the event that it decides to cancel the boat (watercraft) rental, Boatsbooking.com accepts, on a commercial basis, and without this allowing the user to imply the responsibility of Boatsbooking.com in any way, to fully reimburse the owner's price to the lessee , in which case the responsibility and reimbursement will be borne by the owner.

These refunds must be made within a maximum period of fifteen days (15)

*** The user acknowledges that boatsbooking.com has the right to suspend access to the service or to terminate its contractual relations with the user or to delete any user account, by right, with a simple notification by email and without further formalities by any reason, and in particular:

-in case of breach of the general conditions of use

-In case of inappropriate or illegal use of the service, especially in case of payment problems (including suspicions of money laundering)

-in case of cancellation of more than two reservations, except in cases of major cause  indicated in point number XVIII of the terms and conditions of use

-in case of particularly negative evaluations by other users or of non-conformity between the boat and the advertisement

-in case of cessation of the website and / or service by boatsbooking.com

-The user can cancel their user account at any time with a simple email notification to: contact@boatsbooking.com

-rescind or suspend their account, the user undertakes to guarantee and maintain the management of the accepted reservations in progress

In the event that the user has made a reservation and wishes to cancel it, the refund of the reservation guarantee deposit will be applied under the following conditions:

-Up to one week before, that is, 7 days before the reservation date of your departure, there will be no refund and the amount of your deposit will remain as a penalty for said cancellation outside of the time necessary to proceed with the partial or total refund.

-Up to two weeks before the reservation date, that is, 14 days before the reservation date of your departure, 50% of the deposit refund will be made, which will be made within a maximum period of fifteen business days, 50% The rest will be kept as a penalty for said cancellation.

-After two weeks before the reservation date, that is, more than 14 days before the reservation date of your departure, 100% of the deposit refund will be made, which will be made within a maximum period of fifteen business days . Under no circumstances will any refund be made for the 7.5% charged by boatsbooking.com for the use of the platform.