To make a cancellation, the user(s) must inform
BOATSBOOKING.COM about the reasons by writing a letter, and provide sufficient information
through the user account and in accordance with the procedure described in
boatsbooking.com cancellation policies
A cancellation only takes effect after an email
is sent to Boatsbooking.com notifying the cancellation.
Due to a case of major cause, any user can
request to postpone the reservation to a later date or cancel the reservation,
after justifying itself, boatsbooking.com does not assume any responsibility in
this regard.
In case of cancellation due to a weather
forecast that prevents going out to navigation, and if the reservation period
is equal to or less than one day, boatsbooking.com will reimburse to the boat
(watercraft) renter by bank transfer
within a maximum period of fifteen days ( 15) the amount that the boat (watercraft)
renter paid as a deposit (7.5%)
The boat (watercraft) owner may not request the
cancellation of the rental of the boat (watercraft) that he has previously
accepted, except in case of major cause.
In case of unjustified cancellation, the boat
(watercraft) owner will be charged the
amount equivalent to the commission charged by boatsbooking.com for the
deposit, that is, the boat (watercraft) owner is obliged to cover the amount of
said deposit in favor of the user boat (watercraft) renter within a period not
exceeding fifteen days (15)
In the event that the reservation has been
effective and the boat (watercraft) does not match the one announced by the boat
(watercraft) owner, the boat
(watercraft) renter has the option of
canceling his departure as follows:
The boat (watercraft) renter must declare
whether or not he wishes to cancel the rental
In case you agree to keep the rental, you may
not request a refund of the price to the boat (watercraft) owners, whatever the
reason for this reservation.
In the event that it decides to cancel the boat
(watercraft) rental, Boatsbooking.com accepts, on a commercial basis, and
without this allowing the user to imply the responsibility of Boatsbooking.com
in any way, to fully refund the price of the boat (watercraft) owner to the boat (watercraft) renter, in
which case the responsibility and reimbursement will be borne by the boat
(watercraft) owner who, as a
conventional penalty, will assume the payment in favor of the boat (watercraft)
renter for the amount of the deposit
charged by Boatsbooking.com (7.5% )
In the event that during your trip the boat
suffers a breakdown in the same way, you have the right to cancel the service
as follows:
In the event that the boat suffers serious or
serious damage or breakdowns during its rental that prevents the use of the
boat in accordance with the recreational purpose for which it was hired, the boat
(watercraft) renter may request or
refund the payment to the boat (watercraft) owner or, where appropriate, reschedule their
departure at no additional cost to the boat (watercraft) renter
The boat (watercraft) renter must declare whether or not he wishes
to cancel the rental
In the event that you agree to keep the rental,
you cannot in any case request a refund of the boat (watercraft) owner price,
whatever the reason for this reservation.
In the event that it decides to cancel the boat
(watercraft) rental, Boatsbooking.com accepts, on a commercial basis, and
without this allowing the user to imply the responsibility of Boatsbooking.com
in any way, to fully reimburse the owner's price to the lessee , in which case
the responsibility and reimbursement will be borne by the owner.
These refunds must be made within a maximum
period of fifteen days (15)
*** The user acknowledges that boatsbooking.com
has the right to suspend access to the service or to terminate its contractual
relations with the user or to delete any user account, by right, with a simple
notification by email and without further formalities by any reason, and in
particular:
-in case of breach of the general conditions of
use
-In case of inappropriate or illegal use of the
service, especially in case of payment problems (including suspicions of money
laundering)
-in case of cancellation of more than two
reservations, except in cases of major cause indicated in point number XVIII of the terms
and conditions of use
-in case of particularly negative evaluations
by other users or of non-conformity between the boat and the advertisement
-in case of cessation of the website and / or service
by boatsbooking.com
-The user can cancel their user account at any
time with a simple email notification to: contact@boatsbooking.com
-rescind or suspend their account, the user
undertakes to guarantee and maintain the management of the accepted reservations
in progress
In the event that the user has made a
reservation and wishes to cancel it, the refund of the reservation guarantee
deposit will be applied under the following conditions:
-Up to one week before, that is, 7 days before
the reservation date of your departure, there will be no refund and the amount
of your deposit will remain as a penalty for said cancellation outside of the
time necessary to proceed with the partial or total refund.
-Up to two weeks before the reservation date,
that is, 14 days before the reservation date of your departure, 50% of the
deposit refund will be made, which will be made within a maximum period of
fifteen business days, 50% The rest will be kept as a penalty for said
cancellation.
-After two weeks before the reservation date,
that is, more than 14 days before the reservation date of your departure, 100%
of the deposit refund will be made, which will be made within a maximum period
of fifteen business days . Under no circumstances will any refund be made
for the 7.5% charged by boatsbooking.com for the use of the platform.